Our WordPress malware removal and hack recovery service includes:
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Cleaning up the site. |
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Finding and patching the vulnerability. |
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Securing the site. |
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One-month monitoring. |
.htaccess
file. If you already have one, make sure it was not tampered with; otherwise rename it and create an new one.
.htaccess
redirecting to a "maintenance.html" page:
RewriteEngine on RewriteCond %{SCRIPT_FILENAME} !maintenance.html RewriteRule . https://%{HTTP_HOST}/maintenance.html [R=302,L]
By taking this step, you will also prevent your site from getting blacklisted by search engines such as Google.
We will require your FTP/SFTP or SSH credentials, as well as an access to the WordPress admin dashboard. If there's a server administration panel (cPanel/WHM, Plesk, Webmin etc), we way need to access it too in order to download the logs.
Note that a direct access to the live website or server is required, and no work will be possible through a desktop sharing application (e.g., TeamViewer).
After cleaning up your WordPress website, we will monitor it 24/7 for thirty days to make sure that all issues have been addressed and that no infection reoccurred during that 30-day period.
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